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Failed to open "TSSTcorp DVD+/-RW TS-T633C".

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Failed to open "TSSTcorp DVD+/-RW TS-T633C".
« on: September 10, 2018, 09:04:08 AM »
 

avidhunternfi

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When i try to open my cd drive i get this Failed to open "TSSTcorp DVD+/-RW TS-T633C".
Please help........    info on my dell below

Linux Lite System Report
Report Date: Mon Sep 10 06:49:32 2018

Hostname: linuxlite-Studio-1558
Installed on: Fri Sep 7 15:55:36 2018
BIOS
BIOS Information
Vendor: Dell Inc.   
Version: A06   
Release Date: 05/27/2010   
Address: 0xE15F0   
Runtime Size: 125456 bytes   
ROM Size: 2048 kB   
Characteristics:   
PCI is supported   
PNP is supported   
BIOS is upgradeable   
BIOS shadowing is allowed   
ESCD support is available   
Boot from CD is supported   
Selectable boot is supported   
BIOS ROM is socketed   
EDD is supported   
5.25"/360 kB floppy services are supported (int 13h)   
5.25"/1.2 MB floppy services are supported (int 13h)   
3.5"/720 kB floppy services are supported (int 13h)   
Print screen service is supported (int 5h)   
8042 keyboard services are supported (int 9h)   
Serial services are supported (int 14h)   
Printer services are supported (int 17h)   
CGA/mono video services are supported (int 10h)   
ACPI is supported   
USB legacy is supported   
LS-120 boot is supported   
Smart battery is supported   
BIOS boot specification is supported   
Function key-initiated network boot is supported   
Targeted content distribution is supported   
Motherboard
Base Board Information
Manufacturer: Dell Inc.   
Product Name: 0874P6   
Version: A06   
Serial Number: .DYWJBN1.CN4864306U0014.   
Asset Tag:    
Features: None   
Location In Chassis: Not Specified   
Chassis Handle: 0xFFFF   
Type: Unknown   
Contained Object Handles: 0   
Chassis Information
Manufacturer: Dell Inc.   
Type: Portable   
Lock: Not Present   
Version: A06    
Serial Number: DYWJBN1   
Asset Tag:    
Boot-up State: Safe   
Power Supply State: Safe   
Thermal State: Safe   
Security Status: None   
OEM Information: 0x00000000   
Height: Unspecified   
Number Of Power Cords: Unspecified   
Contained Elements: 0   
CPU
CPU Information
Model name: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz   
Architecture: x86_64   
CPU op-mode(s): 32-bit, 64-bit   
Byte Order: Little Endian   
CPU(s): 4   
On-line CPU(s) list: 0-3   
Thread(s) per core: 2   
Core(s) per socket: 2   
Socket(s): 1   
NUMA node(s): 1   
Vendor ID: GenuineIntel   
CPU family: 6   
Model: 37   
Stepping: 2   
CPU MHz: 1316.430   
CPU max MHz: 2267.0000   
CPU min MHz: 1199.0000   
BogoMIPS: 4522.10   
Virtualization: VT-x   
L1d cache: 32K   
L1i cache: 32K   
L2 cache: 256K   
L3 cache: 3072K   
NUMA node0 CPU(s): 0-3   
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid dtherm ida arat flush_l1d   
Environment Variables
Environment Variables Information
LANG=en_CA.UTF-8
DISPLAY=:0.0
USER=root
QT_QPA_PLATFORMTHEME=qt5ct
PWD=/root
HOME=/root
PKEXEC_UID=1000
SHELL=/bin/bash
SHLVL=1
LANGUAGE=en_CA
LOGNAME=root
XAUTHORITY=/home/linuxlite/.Xauthority
QT_AUTO_SCREEN_SCALE_FACTOR=0
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games
_=/usr/bin/printenv
Graphics
Graphics Chip Information
description: VGA compatible controller   
product: Park [Mobility Radeon HD 5430/5450/5470]   
vendor: Advanced Micro Devices, Inc. [AMD/ATI]   
physical id: 0   
bus info: [email protected]:02:00.0   
version: 00   
width: 64 bits   
clock: 33MHz   
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom   
configuration: driver=radeon latency=0   
resources: irq:26 memory:d0000000-dfffffff memory:cfee0000-cfefffff ioport:2000(size=256) memory:c0000-dffff   


 


Re: Failed to open "TSSTcorp DVD+/-RW TS-T633C".
« Reply #1 on: September 10, 2018, 01:50:02 PM »
 

bitsnpcs

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Hello avidhunternfi,

open your terminal by holding down Ctrl and Alt key and pressing t (ctrl alt t)
copy/paste or type in to your terminal this

Code: [Select]
sudo lshw -C disk
type in your password when requested.

Post the output of this.
 


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