Linux Lite Forums

[member=49554]vint[/member] - sorry I meant ...
making note of any prompts and or messages..

When you're in "Printers"
- do you see your printer?

if so, Right Click the printer - click Properties
- in Settings, do you see "Print Test Page" near bottom?
- if so, Click it..

Watch for any messages on screen - sometimes in the upper right corner..
Let us know the error if any...

Did anything print?

if not, Click "Cancel" on the properties screen if still open... or Slide window out of way

If Printers window is still open - Click Printer (next to server have icon highlighted) then "View Print Queue"
Are there any 'jobs' in this queue window?

-if so Cancel and Delete any jobs once cleared out - try a test page once again..
Did this print or just stays in the queue?

if sits in queue; Does the job error or say spooling?


Below is a screen shot of the screens you should see..
Left side top to bottom
Print Queue
Printers
Settings /test page


Right side is what cups looks like... the 2 that would be of use...
http://localhost:631/printers/
http://localhost:631/jobs/




 

[member=5414]firenice03[/member], Yes I see the printer and I have done everything you have stated.  Test print says the printer is paused or not responding, nothing printed but all jobs were left in the queue. I cleared the queue and started over and I get the same message.  In CUPS it did the same thing, test print job was in the queue and stated paused.  Your screen shots are similar to what I see on mine.  I haven't messed with it to much today just the scanner that works, that is a good thing and I was shocked that it worked.  vint

[member=5414]firenice03[/member],
FYI, I haven't tried to reinstall the driver, also the printer set up still says that it is a network printer.  So should I uninstall the printer driver and then install again?  Also do I have to use the command line to delete the printer from the system?  I know that in W7 even though the peripheral is deleted I still have to go into reg edit to find left over files associated with the device and delete them.  I'm at a stand still with this because I'm not sure where to go from here.

(03-12-2022, 11:50 PM)vint link Wrote:[member=5414]firenice03[/member],
FYI, I haven't tried to reinstall the driver, also the printer set up still says that it is a network printer.  So should I uninstall the printer driver and then install again?  Also do I have to use the command line to delete the printer from the system?  I know that in W7 even though the peripheral is deleted I still have to go into reg edit to find left over files associated with the device and delete them.  I'm at a stand still with this because I'm not sure where to go from here.

[member=49554]vint[/member]

In those links I posted from Canon - I believe I saw uninstall - it cant hurt.. Specially if showing as network.. I'd remove that printer and try readding... Dont have the printer connected until ready to add it....

Morning [member=5414]firenice03[/member],
I will research the uninstall code sometime today, my printer USB is plugged into a USB hub;  should I unplug the printer or just unplug the USB from the hub?  Just wondering.  Have a great Sunday.

[member=49554]vint[/member]
As long as the printer is not connected to the PC during driver install...

[member=5414]firenice03[/member],
I assume that means just the USB being unplugged, do I need to remove the printer from the OS using the command Line?

[member=49554]vint[/member] 
yes just the USB - it can be powered on..

Specifically during the registration process... Step 2

Quote:For printers connected via USB
(1) Turn the main power of the printer ON → connect the computer and printer via USB cable → click [Refresh].
If the printer is displayed in the list, printer registration is complete.
If the printer is not displayed in the list, proceed to the next step.
(2) Disconnect and reconnect the cable with the main power of the printer ON → click [Refresh].

I've been dealing with this since March and I have the same problem with the printer driver, I went to Canon and and copied and pasted the command for removing the driver and printer and the terminal didn't recognize the command language.  I removed the printer from the printer set up or gui and I did a purge but the scanner is still there.  The command line language that is given by Canon says it is for Debian but it doesn't work.  So how am I to start over if I am unable to rid my machine of the driver?  I know that no one here can see what is going on but I have read a lot over the past 5 months and still haven't a resolution and I need my printer to work with LL in order to eventually ditch W7.  I need to have the correct command language to remove all traces of the printer driver files so I can start over with the install.  I also don't know how to log into CUPS to find out if the printer is there.  I will keep looking and reading but this is BS that I am having this much trouble installing a simple printer/scanner from a world wide known company.

(10-03-2022, 04:22 AM)vint link Wrote: [ -> ]I've been dealing with this since March and I have the same problem with the printer driver, I went to Canon and and copied and pasted the command for removing the driver and printer and the terminal didn't recognize the command language.  I removed the printer from the printer set up or gui and I did a purge but the scanner is still there.  The command line language that is given by Canon says it is for Debian but it doesn't work.  So how am I to start over if I am unable to rid my machine of the driver?  I know that no one here can see what is going on but I have read a lot over the past 5 months and still haven't a resolution and I need my printer to work with LL in order to eventually ditch W7.  I need to have the correct command language to remove all traces of the printer driver files so I can start over with the install.  I also don't know how to log into CUPS to find out if the printer is there.  I will keep looking and reading but this is BS that I am having this much trouble installing a simple printer/scanner from a world wide known company.

Hi!

Sorry if this sounds dissapointing but I had a Canon LBP 5000, and got that much trouble, that I gave it up.
Beside that, I hated the idea of dual-booting just for a printer It just pissed me off each time I had to reboot, in order to print something. I'm sure you tested the feeling!
What I recommend, is get a Samsung (seems they ditched the printer production, though...) or a HP. Those work. I have monochrome ones, but I know from my connections that they work fine.

Another choice that looks good, is Brother. Affordable, even here, in România. Never had one though, so I rely only on feedback. I checked the Brother support site and they provide a .deb package for the printers so I guess they work as expected. Again, this is my opinion based on indirect feedback and digging the net.

Besides, there are compatible cartridges that work also fine and they are cheaper than the manufacturer's ones.
For a Brother multi (BROTHER DCP-1510E), the compatible cartridge, is 70% off the original ones.

On Canon I tried to do the same, but had trouble: the compatibles are at about 90% of the Canon ones. Why bother, then?

I know it is your call. Just trying to provide the PROs and CONs.
I have some 20 years of printing practice, mostly graphics, both on ink and laser so I had to "do my homework".

A wise approach, is ask around the people you know. Maybe here is someone that uses other printers (including HP and Brother) and they are sure qualified enough to provide first-hand feedback. Since my HP 1018 works fine for already 15 years, I stand for Jerry's policy: "If it works, why change it?"

Another idea:

I never go for the price of any device. My eyes are on the TCO: Total Cost of Ownership.
That is: (Initial cost + maintainance + consumables) / year x years of (good...) service. A different approach, I admit it...
If the figures go down over the years, It's good. If they keep the same, it's toooooooo expensive.

Hope that is helpful!

Best regards!